Terms and Conditions of Use

Effective Date: 10-06-2025
Company: AruRaj Consultancy
Platform Name: JetNook
Jurisdiction: Republic of India

Welcome to JetNook. These Terms and Conditions (“Terms”) govern your access to and use of the JetNook website, including all associated features, content, and services.

By accessing or using the JetNook website, you agree to be legally bound by these Terms, our Privacy Policy, and any applicable laws and regulations.

1. Introduction

JetNook is an online travel facilitation platform operated by AruRaj Consultancy, an Indian business entity. Our platform allows users to search and access travel-related services such as flights and hotels by integrating with global third-party providers through arrangement.

JetNook is not an airline, travel agency, or hotel chain. We are an intermediary that offers simplified access to travel bookings via secure and reliable service providers.

2. Eligibility

To use our platform, you must:

Be at least legal age.
Possess the legal authority to enter into this agreement.
Use the platform only for lawful, personal travel purposes.

Commercial exploitation or unauthorized automation of the platform is strictly prohibited.

3. Services Overview

JetNook provides access to:

International and domestic flight bookings.
Hotel and accommodation bookings.
Related travel assistance and customer service.

We strive to keep our platform up-to-date with real-time availability and pricing. However, final booking execution and fulfilment are the responsibility of the service provider or affiliate operator.

4. Bookings and Cancellations

4.1 Booking Process

When you make a booking:

You may be redirected to the partner’s secure booking interface.
Your payment and confirmation are managed by the provider.
You will receive booking details via email or the provider’s platform.

4.2 Cancellations, Changes, and Refunds

All requests for changes or cancellations are subject to the terms and conditions of the airline, hotel, or booking platform. JetNook is not responsible for delays or denials of such requests.

JetNook will assist in communicating your concerns, but final decisions are made by the service provider.

5. Pricing and Payments

JetNook displays prices as received from third-party providers. These prices:

May fluctuate due to availability, taxes, or exchange rates.
May include service fees charged by the provider or platform.

All payments are securely processed by the third-party platforms. JetNook does not store or access your payment information.

6. User Responsibilities

You agree to:

Provide accurate and current information when using the site.
Review provider terms and fare rules before booking.
Refrain from using the platform for fraudulent or illegal purposes.

Failure to comply may result in denial of access to JetNook.

7. Platform Availability

JetNook strives for high uptime, but we cannot guarantee that the platform will always be available, uninterrupted, or error-free.

We reserve the right to:

Modify or discontinue services temporarily.
Suspend or terminate access in cases of misuse or violation of these Terms.

8. Intellectual Property

All content, branding, design, and materials on JetNook are protected under Indian copyright and trademark laws.

No material may be copied, reproduced, or republished without written permission.

9. Privacy and Data Protection

JetNook adheres to Indian data protection rules, including:

Information Technology Act, 2000
IT Rules, 2011 (SPDI Rules)

We only collect limited user data required for improving user experience and booking facilitation. We do not store or access sensitive payment data. For more details, refer to our Privacy Policy.

10. Third-Party Content and Links

JetNook integrates third-party services. These services:

Are not controlled by JetNook.
May have their own terms, privacy policies, and practices.

We are not responsible for the content or accuracy of third-party platforms. Booking disputes must be resolved directly with the respective service provider.

11. Dispute Resolution and Jurisdiction

In case of a dispute, we encourage users to first contact us via email for an amicable resolution. If unresolved:

Disputes will be governed by Indian law, under the Indian Contract Act, 1872, Consumer Protection Act, 2019, and related acts.
Jurisdiction will rest with competent civil courts in Gujarat, India.
Disputes may optionally be resolved via arbitration under the Arbitration and Conciliation Act, 1996.

12. Limitation of Liability

To the fullest extent permitted by Indian law:

JetNook shall not be liable for indirect, incidental, or consequential damages.
We are not liable for losses caused by travel provider actions, errors, cancellations, or force majeure events.

13. Modifications to Terms

JetNook reserves the right to modify these Terms at any time. We will notify users of significant changes via the website. Continued use constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions or require assistance, please contact:

JetNook – A Unit of AruRaj Consultancy
📧 Email: info@jetnook.com