Privacy Policy
Effective Date: 10-06-2025
Company Name: AruRaj Consultancy
Platform Name: JetNook
Jurisdiction: India
JetNook respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our travel booking facilitation platform.
By using JetNook, you consent to the practices described in this policy.
1. Legal Framework
This policy is governed by:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Consumer Protection (E-Commerce) Rules, 2020
- Other applicable data protection laws of India
2. What Data We Collect
JetNook may collect the following types of personal and non-personal data:
a. Personal Information:
- Full name
- Email address
- Contact number
- Country of residence
- Travel preferences (e.g., destinations, travel dates)
- IP address and device type
- Any data voluntarily submitted through forms or communications
Note: JetNook does not collect or store payment information such as credit card numbers or banking details. All payments are processed by third-party providers.
b. Non-Personal Information:
- Browser type
- Device information
- Browsing behavior
- Cookies and tracking data (see Section 5)
3. How We Use Your Information
We use your information for the following purposes:
- To facilitate your flight and hotel search experience
- To redirect you to the appropriate travel booking partners
- To assist with support and issue resolution
- To improve website performance and user experience
- To comply with legal obligations and security measures
- To send occasional promotional or informational emails (only with user consent)
4. Information Sharing and Disclosure
JetNook does not sell or rent your personal data.
We may share your information:
- With trusted third-party travel platforms, only as needed to complete bookings or show offers
- With government authorities, law enforcement, or legal entities if required under Indian law
- With technical service providers helping us maintain or improve our platform (e.g., analytics or hosting tools)
5. Cookies and Tracking Technologies
JetNook uses cookies and tracking scripts to:
- Analyze user behavior and site traffic
- Customize the user experience
- Store preferences for faster browsing
- You may adjust your browser settings to block cookies, but this may limit functionality on the platform.
6. Data Retention
We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by law. Once the purpose is fulfilled, the data is either deleted or anonymised.
7. Data Security
We follow industry-standard security measures to protect your information, including:
- Secure server infrastructure
- Encryption where applicable
- Access control and user authentication
Despite our efforts, no online system is completely secure. By using our platform, you acknowledge that no method of transmission over the internet can be guaranteed 100% secure.
8. Your Rights
As a user under Indian law, you have the right to:
- Access your personal data
- Correct inaccuracies in your data
- Withdraw consent (where applicable)
- Request deletion of your personal information (subject to legal exceptions)
To exercise these rights, contact us at info@jetnook.com.
9. Third-Party Links and Platforms
JetNook may contain links to third-party travel platforms. Once redirected, their own privacy policies apply. We encourage users to review those policies before completing bookings.
We are not responsible for how third-party websites handle your data.
10. Children’s Privacy
JetNook does not knowingly collect personal data from children under the age of 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.
11. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date. Continued use of the site after such changes implies acceptance of the revised policy.
12. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact:
JetNook – AruRaj Consultancy
📧 Email: info@jetnook.com